> ## Documentation Index
> Fetch the complete documentation index at: https://help.localflow.travel/llms.txt
> Use this file to discover all available pages before exploring further.

# When the customer books all the hotels themselves

> Untick We book the hotels in Localflow Costing when the customer books every hotel. Hotels leave your cost and the customer sees Hotels: booked by you.

Some customers book their own hotels and want only the rest of the trip from you. In Localflow, untick **We book the hotels** in Costing. The hotels leave your cost, and nothing is deleted.

This works for one option at a time.

## Untick We book the hotels

**1. Open Costing**

Open the trip and go to **Costing**. Pick the option you want to change.

**2. Find the Hotels card**

At the top of Costing there is a bar with cards. Find the **Hotels** card.

**3. Untick the box**

Untick **We book the hotels**.

**4. Check the result**

The Hotels card now reads **Booked by the travellers**. The Hotels section folds to one line: **Hotels: booked by the travellers**.

![Costing with We book the hotels unticked: the Hotels card reads Booked by the travellers and the Hotels section shows one line with Undo](https://mintcdn.com/localflow-help/CifgMlYEK5k25CJY/images/shots/hotels-booked-by-travellers.png?fit=max\&auto=format\&n=CifgMlYEK5k25CJY\&q=85\&s=7eb64551dee0ce215bb6acca3679a6d5)

## What changes

* Every hotel in this option is now priced at 0 and not charged.
* Hotels the route adds later are also booked by the travellers.
* The customer page shows no hotels. It shows one line: **Hotels: booked by you**.

## Undo it

Click **Undo** on the folded **Hotels: booked by the travellers** line. Or tick **We book the hotels** again. The hotels come back as they were.

> [!TIP]
>
> The **Logistics** card has a matching box: **We provide the car**. Untick it when the customer arranges their own car. The customer then sees **Transport: not included**.

> [!NOTE]
>
> If you can only view the trip, the box is greyed out.

## Related

* [The customer books some hotels](https://help.localflow.travel/tasks/customer-books-some-hotels.md)
* [Transport only](https://help.localflow.travel/tasks/transport-only.md)


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